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Your No-Risk Guarantee

PRODUCT RETURNS
We guarantee your satisfaction. Therefore, please examine the contents of your order when it arrives. If any of our products are defective or not satisfactory, we will take them back within 30 days for an exchange or a refund.

If you need to return something, please call our toll-free number (877-922-ECHO) or email us at info@echoesintime.com within thirty (30) days of the date of the invoice, and we will provide you with information on how to return the item(s) to us. This procedure is necessary to assure correct processing of the returned item(s). COD's will not be accepted.

SHIPPING & HANDLING

Order Total
UPS Ground*
(7 to 10 days)
$0 to $25.00
$25.01 to $50.00
$50.01 to $75.00
$75.01 to $100.00
100.01 to $150.00
$150.01 to $250.00
Over $250.00

$6.75
$8.25
$10.75
$11.75
$14.75
$16.75
$19.75

* Shipping costs and delivery are for the 48 contiguous states only.

We use United Parcel Ground Service to ship most orders. Orders shipped from our warehouse can be delivered in 7-10 days from the date of order (see shipping rate chart above). If there is any delay, you will be notified. Items ordered at the same time may not be shipped in the same box or depending on availability, on the same date. No order can be accepted to PO, APO or FPO addresses.

Credit card orders are charged only as each item is shipped.

UPS Second Day Air Service is available in the United States and Puerto Rico. Add $15 to the standard shipping charge for this service. Orders must be received by 12 noon (EST) for deliveries to be made by the close of business on the second business day. . (Example, orders received by 12 noon on Monday will be delivered by close of business on Wednesday.) Some shipments to Alaska require additional time in transit.

For delivery outside the United States, we will send you an email with the actual shipping costs prior to an item being shipped. We accept only credit card or money orders drawn on U.S. Funds for foreign shipments. All duties and taxes are the customer's responsibility.

SALES TAX
We are required to charge sales tax on items being sent to New Mexico. The sales tax and shipping charges will be included on the total provided for your approval before the order is placed.

PAYMENTS
We accept credit cards (Visa, Mastercard).

We also accept checks sent with a paper order form. No CODs are accepted.

LIABILITY
Like most companies, we have to limit our liability to a replacement or refund for a defective item.

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Albuquerque, NM
1-877-922-3246